PRIVACY POLICY - BOOST MY BUSINESS
Last Updated: January 2, 2025
1. DATA COLLECTION AND USAGE
1.1 Personal Information We Collect
– Contact information (name, email address, phone number, business address)
– Business information (ABN, business name, industry type)
– Payment information (processed through secure payment gateways)
– Usage data (login times, feature usage, system interactions)
– Communication records (support tickets, chat logs, email correspondence)
– Technical data (IP addresses, browser type, device information)
1.2 Collection Methods
– Direct submission through forms
– Website and application usage
– Cookies and tracking technologies
– Third-party integrations
– Customer support interactions
– Marketing and sales communications
1.3 Purpose of Collection
– Service delivery and account management
– Technical support and customer service
– Product improvement and development
– Marketing and communications (with consent)
– Legal and regulatory compliance
– Business analytics and reporting
1.4 Australian Privacy Principles (APPs) Compliance
– Open and transparent management of personal information
– Anonymous transactions where possible
– Consent-based collection of sensitive information
– Regular privacy impact assessments
– Staff training on privacy obligations
2. WHITE LABEL SPECIFIC ELEMENTS
2.1 Service Provider Relationship
– BOOST MY BUSINESS operates as a white-label provider of third-party services
– Clear delineation of responsibilities between Reach 360 and third parties
– Transparent disclosure of service provider relationships
2.2 Data Processing Agreements
– Detailed terms of data handling between parties
– Subprocessor agreements and obligations
– Data transfer and storage protocols
– Service Level Agreements (SLAs)
2.3 Third-Party Service Providers
– List of authorized third-party service providers
– Purpose and scope of data sharing
– Security and confidentiality requirements
– Compliance obligations of service providers
3. AUSTRALIAN LEGAL REQUIREMENTS
3.1 Privacy Act 1988 Compliance
– Adherence to Australian Privacy Principles
– Regular privacy impact assessments
– Employee training and awareness
– Documentation of compliance measures
3.2 Data Storage and International Transfers
– Primary data storage location (Australian servers)
– International data transfer protocols
– Safeguards for overseas data processing
– Data sovereignty considerations
3.3 Mandatory Data Breach Notification
– Breach detection and assessment procedures
– Notification timeline and requirements
– Response team and responsibilities
– Documentation and reporting protocols
4. USER RIGHTS
4.1 Access to Personal Information
– Process for requesting personal information
– Timeline for information provision
– Format of information delivery
– Verification requirements
4.2 Information Correction
– Process for updating personal information
– Timeline for corrections
– Notification of changes
– Record-keeping requirements
4.3 Complaint Handling
– Step-by-step complaint process
– Response timelines
– Escalation procedures
– External dispute resolution options
4.4 Opt-Out Procedures
– Marketing communications opt-out
– Data collection limitations
– Consequences of opting out
– Process for implementing opt-out requests
4. SECURITY
5.1 Data Protection Methods
– Encryption standards (minimum 256-bit encryption)
– Access control systems
– Regular security audits
– Incident response procedures
5.2 Security Protocols
– Password policies
– Multi-factor authentication
– Session management
– Regular security updates
5.3 Data Retention
– Retention periods for different data types
– Data disposal procedures
– Archiving protocols
– Backup procedures
6.1 Privacy Officer
Privacy Officer: Mike Haydon
Phone Number: 0483 989 247
Address: 3 Carlton Street Chippendale, NSW 2008
6.2 Business Details
OG Sales Solutions T/A BMB 247
ABN: 35 672 693 248
Trading Address:80 Conway street Lismore NSW 2480
Website: BMB Website
.1 Policy Reviews
– Annual review schedule
– Update procedures
– Notification of changes
– Version control
7.2 Communication of Changes
– How changes will be communicated
– Notice period for significant changes
– User acknowledgment requirements
– Historical version access
8. Phone Number
No mobile information will be shared with third parties.
DISCLAIMER: This privacy policy should be reviewed by a legal professional before implementation to ensure full compliance with current Australian privacy laws and regulations.
For any privacy-related inquiries or concerns, please contact our Privacy Officer using the details provided in Section 6.